— MOVING

Domestic and International Moving Services

A coordinated move, from first plan to final delivery.

Whether moving an employee, a family or an office, EMS coordinates domestic and international moving solutions around the needs of each assignment. From initial planning and packing to transportation, customs formalities, delivery and storage, clients benefit from one point of coordination and clearer visibility throughout the move.

Plan your move
Why it matters

A successful move depends on more than transportation

Every move brings together people, possessions, documentation, suppliers and deadlines. International shipments add customs requirements and cross-border coordination, while office moves must protect business continuity. Without a clear plan and accountable oversight, delays or communication gaps can create unnecessary disruption for employees, families and organizations.

Scope

What the service can include

Moving support is tailored to the origin, destination, shipment and agreed service level. It may include:

Move assessment and planning

Review the shipment, locations, timing, access requirements and customer priorities to build the move plan.

Pre-move survey

Coordinate an assessment of the items to be moved and the operational requirements at origin and destination.

Professional packing

Arrange appropriate packing, inventories and preparation for domestic or international transportation.

Transportation coordination

Manage the agreed road, sea or air transport solution and the relevant provider hand-offs.

Customs documentation and clearance

Coordinate required shipment information and customs formalities for eligible international moves.

Delivery and unpacking

Arrange destination delivery and agreed unpacking or placement services.

Storage solutions

Coordinate short- or long-term storage where required and available.

Move updates and issue coordination

Provide a central contact for milestone communication and agreed issue resolution throughout the move.

Who we support
  • HR and Global Mobility teams coordinating employee moves.
  • RMCs seeking dependable moving support within a relocation program.
  • Companies planning an office, project or operational move.
  • Individuals and families moving domestically or internationally.
When to engage EMS
  • An employee or family is moving household belongings to a new country.
  • A company needs moving logistics aligned with an assignment or start date.
  • An international shipment requires coordinated customs documentation and clearance support.
  • An office move must be planned around business operations and access requirements.
  • Goods need temporary storage before final delivery can take place.
Step by step

How it works

01

Plan

We review the origin, destination, shipment, timing and service requirements.

02

Prepare

We coordinate the survey, documentation, packing plan and relevant providers.

03

Move

We manage agreed transportation milestones, communication and cross-border formalities.

04

Complete

We coordinate delivery, unpacking, storage or agreed follow-up at destination.

Why EMS

EMS provides one point of coordination across the moving journey, connecting origin and destination activities with the wider relocation timeline. We combine structured move management with local provider coordination, helping HR teams, RMCs and customers understand what happens next and who is responsible. Because moving often runs alongside immigration, housing and assignment planning, our integrated approach helps reduce disconnected hand-offs and unnecessary disruption.

Ready to talk to an EMS specialist?

Tell us about the destination, timing and people involved — we'll help you find the right pathway.

Plan your move
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